2 Replies Latest reply: Mar 6, 2012 7:40 AM by MentatMike RSS

    Elements 10 and Premiere 10 failing to install on Win7 64bit

    anon xxx Community Member

      I have just putrchased both products which fail to install.

       

      Both fail installing Shared Technologies.

       

      I have captured the logs. How do I send these to Adobe?

       

      The states the installer goes thtrough for Elements 10 are:--

       

      1. Copying New files
      2. Installing Elements 10
      3. Installing Elements 10 Organizer
      4. Installing required Shared Technologies
      5. Rolling back the Installing Elements 10 Organizer
      6. Rolling back the Installation of Adobe Photoshop Elements 10
      7. The Wizard was interrupted before Adobe Photoshop Elements 10 could be completely installed
      8. Below mentioned application has failed to install: Shared Technologies