11 Replies Latest reply on Feb 14, 2012 1:11 AM by John Hawkinson

    Just installed CS5.5 Design Premium and can't get InDesign to work

    hgreenberg1

      Help! Just  installed CS5.5 Design Premium and can't get InDesign to work. Any idea what all this means?

      h

       

       

      Process:     Adobe InDesign CS5.5 [2856]
      Path:        /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
      Identifier:  com.adobe.InDesign
      Version:     7.5.2.318 (7520)
      Code Type:   X86 (Native)

      Parent Process:  launchd [121]

       

      Date/Time:   2012-02-11 15:31:28.300 -0600
      OS Version:  Mac OS X 10.7.3 (11D50b)

      Report Version:  9

       

      Interval Since Last Report:      6315 sec
      Crashes Since Last Report:       1

      Per-App Interval Since Last Report:  56 sec

      Per-App Crashes Since Last Report:   16

      Anonymous UUID:                  1659A7A6-381A-427A-9265-DB0ADED6EDA2

       

      Crashed Thread:  0  Dispatch queue: com.apple.main-thread

       

      Exception Type:  EXC_CRASH (SIGABRT)

      Exception Codes: 0x0000000000000000, 0x0000000000000000

       

      Application Specific Information:

      objc[2856]: garbage collection is OFF

      pure virtual method called

      abort() called

       

      Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

      0   libsystem_kernel.dylib   
      0x958649c6 __pthread_kill + 10
      1   libsystem_c.dylib        
      0x9c549f78 pthread_kill + 106
      2   libsystem_c.dylib        
      0x9c53abdd abort + 167
      3   libc++abi.dylib          
      0x957ab921 abort_message + 94
      4   libc++abi.dylib          
      0x957a92bf __cxa_pure_virtual + 26
      5   com.adobe.SINGCore       
      0x15f370cd SINGLIB::CatalogOperationContext::CatalogOperationContext(boost::shared_ptr<SINGLIB::Cont ext>) + 155
      6   com.adobe.SINGCore       
      0x15f11446 SINGLIB::ContextImpl::~ContextImpl() + 146
      7   com.adobe.SINGCore       
      0x15f935b5 boost::detail::sp_counted_impl_p<SINGLIB::ContextImpl>::dispose() + 25
      8   com.adobe.SINGCore       
      0x15f048a3 __tcf_1 + 221
      9   libsystem_c.dylib        
      0x9c53a944 __cxa_finalize + 243
      10  libsystem_c.dylib        
      0x9c53a7f2 exit + 25
      11  com.adobe.InDesign       
      0x000027cf start + 63

       

      Thread 1:: Dispatch queue: com.apple.libdispatch-manager

      0   libsystem_kernel.dylib   
      0x9586590a kevent + 10
      1   libdispatch.dylib        
      0x93ef7c58 _dispatch_mgr_invoke + 969
      2   libdispatch.dylib        
      0x93ef66a7 _dispatch_mgr_thread + 53

       

      Thread 2:

      0   libsystem_kernel.dylib   
      0x9586483e __psynch_cvwait + 10
      1   libsystem_c.dylib        
      0x9c54be78 _pthread_cond_wait + 914
      2   libsystem_c.dylib        
      0x9c54bf7b pthread_cond_timedwait_relative_np + 47
      3   com.apple.CoreServices.CarbonCore0x96e283ef TSWaitOnConditionTimedRelative + 178
      4   com.apple.CoreServices.CarbonCore0x96e8a681 MPWaitOnQueue + 200
      5   PMRuntime.dylib          
      0x00051130 MemUtils::GetAvailMem() + 288
      6   com.apple.CoreServices.CarbonCore0x96e8b5e0 PrivateMPEntryPoint + 68
      7   libsystem_c.dylib        
      0x9c547ed9 _pthread_start + 335
      8   libsystem_c.dylib        
      0x9c54b6de thread_start + 34

       

      Thread 3:

      0   libsystem_kernel.dylib   
      0x9586502e __workq_kernreturn + 10
      1   libsystem_c.dylib        
      0x9c549ccf _pthread_wqthread + 773
      2   libsystem_c.dylib        
      0x9c54b6fe start_wqthread + 30

       

      Thread 4:

      0   libsystem_kernel.dylib   
      0x9586502e __workq_kernreturn + 10
      1   libsystem_c.dylib        
      0x9c549ccf _pthread_wqthread + 773
      2   libsystem_c.dylib        
      0x9c54b6fe start_wqthread + 30

       

      Thread 5:

      0   libsystem_kernel.dylib   
      0x95862c22 mach_msg_trap + 10
      1   libsystem_kernel.dylib   
      0x958621f6 mach_msg + 70
      2   com.apple.CoreServices.CarbonCore0x96eb50ec TS_exception_listener_thread + 90
      3   libsystem_c.dylib        
      0x9c547ed9 _pthread_start + 335
      4   libsystem_c.dylib        
      0x9c54b6de thread_start + 34

       

      Thread 6:

      0   libsystem_kernel.dylib   
      0x9586483e __psynch_cvwait + 10
      1   libsystem_c.dylib        
      0x9c54be78 _pthread_cond_wait + 914
      2   libsystem_c.dylib        
      0x9c4f382a pthread_cond_wait + 48
      3   com.adobe.amt.services   
      0x0af77274 C_AMTUISwitchSuppressUpdates + 16864
      4   com.adobe.amt.services   
      0x0af70074 C_EULA_SetState + 2166
      5   com.adobe.amt.services   
      0x0af772da C_AMTUISwitchSuppressUpdates + 16966
      6   libsystem_c.dylib        
      0x9c547ed9 _pthread_start + 335
      7   libsystem_c.dylib        
      0x9c54b6de thread_start + 34

       

      Thread 7:

      0   libsystem_kernel.dylib   
      0x9586502e __workq_kernreturn + 10
      1   libsystem_c.dylib        
      0x9c549ccf _pthread_wqthread + 773
      2   libsystem_c.dylib        
      0x9c54b6fe start_wqthread + 30

       

      Thread 0 crashed with X86 Thread State (32-bit):

        eax: 0x00000000  ebx: 0x957ac390  ecx: 0xbffffa9c  edx: 0x958649c6

        edi: 0xad2292c0  esi: 0x00000006  ebp: 0xbffffab8  esp: 0xbffffa9c

         ss: 0x00000023  efl: 0x00000246  eip: 0x958649c6   cs: 0x0000000b

         ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f

        cr2: 0x15f07000

      Logical CPU: 0

       

      Message was edited by: Peter Spier