4 Replies Latest reply on Apr 21, 2008 4:26 PM by Wolfgang Herold

    Text Xtra error after D11 update

    DeeEss
      My client is getting the following error on a projector we just upgraded from Director MX to D11:

      "Director Player Error. The application requires an Xtra (Text) that either does not exist or failed to initialize properly. Please make sure the appropriate Xtras are in the Xtra folder(s)."

      I don't get the error on my machine so it's really baffling and I'm not sure how to troubleshoot it. The Xtras folder is external, and I've confirmed that the TextXtra, TextAsset, FontAsset and FontXtra are all in the folder.

      Any ideas?