0 Replies Latest reply: Feb 15, 2012 2:30 AM by PECourtejoie RSS

    Threads started by "Community Help"

    PECourtejoie CommunityMVP

      The Adobe Community Help pages (http://help.adobe.com/en_US/illustrator/cs/using/index.html) used to have a commenting system that was specific to the help files.

      Since many threads were questions, rather than additions and comments on the help files, it has been replaced by a mechanism that creates a thread in the corresponding product forum.

       

      The threads, started by "Community Help", are titled as and linked to the community help page where the question or comment originated from, and posts are mirrored between this forum and Community help. Comments can be corrections or additions to the help files, and could be links to tutorials relevant to the help page at hand, posted on third party websites, and should therefore not be treated as spam. To keep concise and pertaining information in the help files, these discussions might be curated more closely by the moderators.

       

      The advantages are the fact that one can now post images, videos, or links, or use advanced formatting, and the side effect is to draw on the combined expertise of all the forum posters.

      The drawback is that the previous comments disappeared, but most have been saved by the Community Help Administrators.

       

      This should be a great asset to the community, and there might be a few problems during the transition period.

      For example, a "blank post" might show up which is confusing. The moderators are doing their best to delete these posts while the tech staff seems to have fixed issue.

       

      If you have questions or remarks about these posts, please use this thread of the Forums Comments: http://forums.adobe.com/message/4172835#4172835

      Thank you for your patience and understanding as this change is implemented.