The plugin author would have to determine why it is not working, then fix the problem.
Unless it's just a matter of needing to run in 32 bits, there is nothing the end user can do.
is there anway of finding out how to contact the author .. assume Adobe has contact details or they could not upload ?
Nothing we could share (even if I had access to that info).
appreciate that ... was hoping someone would have contact details of people who have accounts ... and someone while not passing on his contact details, would at least fwd a request or notification to him.
An alternative .. is there any group of gurus I could go to who author Plug-ins and maybe I could request someone to look at teh existing Plug-in and do whatever is necessary so it would work on CS5 ..... it was such a damn good feature.