3 Replies Latest reply on Feb 18, 2012 8:04 AM by the_wine_snob

    Problem Loading Files(Makes no sense to me)


      This is the first time I have encountered this problem.  I have multiple video files on an external hard drive, which is F:\.  I also have a flash drive marked E:\.  I have tried switching which port they are in, does nothing, they are still labeled the same.  The rpbolem is that when I open one of the video files from the external hard drive, it opens fine, but does not bring up a thumbnail.  When I click it, Premiere Elements 7 asks me where the file is located on the flash drive.  In this menu, it shows three of the video files from the external hard drive.  Those work fine when I select them, but there are others that I need to put in too, and these will not appear.  If I X out of this box, it says: "This type of file is not supported, or the required codec is not installed."  Even though they are all of the same file format, .AVI.  I need to use these other files, is there any way to fix this?