6 Replies Latest reply on Feb 21, 2012 8:52 PM by mkalyanp

    Hanging on Loading Screen

    ShaneT1

      We are using Presenter v7.07 and have a quiz embedded. When we export to presenter, the file 'hangs' on the loading screen.

       

      When we changed the 'viewer.xml' file to an older version of the file it works fine - although obviously we cannot use the older version of the file as it has been updated since then.

       

      We have also changed this file from a PPTX to a PPT file and this also never resolved the issue

       

      Your input on this would be appreciated