Flash Player 11 installer started but the installation dialog was not shown

[Guest]

I am using Windows 7 Ultimate 64-bit and did not have any firewall software installed.

Task Manager showed that the installer “install_flash_player_ax_64bit.exe” was running but the installation dialog did not show. After about a minute, the installer itself closed automatically.

I have tried the following tasks but were of no avail:

(1) Uninstalled previous version via “Control Panel” -> “Programs and Features” and deleted folders named with “Macromed” and “Flash Player”

(2) Uninstalled Acrobat

(3) Reset Internet Explorer settings

(4) Cleaned up everything left behind the Windows temporary folders

This problem also occurred when I tried to install Acrobat Reader X.

Please advise if I missed anything before a fresh installation, or whether there’s a necessity to reinstall my PC so as to get the installer works again.

Thank you very much in advance.

[Carl_E__Myers_Jr_]

How do I do a clean install of Flash Player?

[Guest]

Thank you for your prompt reply.

I have just gone through the steps as outlined and tried to run the Flash Player installer again. However, the problem still exists.

[Carl_E__Myers_Jr_]

Did you use THIS installer? Flash Player for Internet Explorer

[Guest]

I could install Flash Player 11 successfully using the offline installer.

However, I have no idea about why the online installer of Flash Player and Reader do not work at all - started in the background and closes automatically after about a minute

[pwillener]

The online installer does cause lots of problems; that's why there is an offline installer that works better in most cases.