6 Replies Latest reply on Feb 18, 2012 5:51 PM by Todd_Kopriva

    AE CS5 Download, where is it?


      My boss purchased AE CS5 from the Apple Store. They did not give him any discs, just the serial number. They said we would have to go to the Adobe site and download the software here.


      Where is the CS5 download?


      All I can find is CS5.5 and the serial number we have does not work with it.



        • 1. Re: AE CS5 Download, where is it?
          Szalam Adobe Community Professional & MVP

          Why are they selling an outdated version of software?

          Have them refund you your money and buy CS 5.5

          1 person found this helpful
          • 2. Re: AE CS5 Download, where is it?
            Dave LaRonde Level 7

            Indeed.  I'm with Szalam on this.  I've never known Apple to consciously engage in deceptive business practices, but this isn't right.  Your boss need to do precisely as Szalam recommends.  Once he/she explains the situation, life should be good.



            I hope your boss actually WENT to the Apple store and not some look-alike, fly-by-night outfit.  It's been known to happen.  I've seen $1000 Adobe software available for $149.95. 

            If it seems too good to be true, it probably is.

            1 person found this helpful
            • 3. Re: AE CS5 Download, where is it?
              NautilusDD Level 1

              My boss specifically asked them for CS5 because we know it to be compatible throughout the office with other versions of the software, we haven't messed with 5.5 yet and really, I don't want to, especially for this project.


              So is there no place to download just AE CS5? If they're going to sell disc-less options, I feel they need to at least provide links to previous versions of their software for download.

              • 4. Re: AE CS5 Download, where is it?
                Dave LaRonde Level 7

                You ARE aware that AE 10.5 has the capability to save projects as AE 10 files, correct?


                The new features in 10.5 won't be saved, but then, you wouldn't be using them, anyway.

                • 5. Re: AE CS5 Download, where is it?
                  NautilusDD Level 1

                  You know, I really just want the piece of software we paid for. All of our external plugins we have are for CS5 and I really just haven't been happy with the incrimental releases Adobe does on all of their software. They make "improvements" that require us to relearn the software and I really just don't have the time to mess with it on this version.


                  I'll have to hunt around online and find an answer to my question, thank you, though.

                  • 6. Re: AE CS5 Download, where is it?
                    Todd_Kopriva Level 8

                    I recommend that you take this up with the store where you bought this serial number without any software. Adobe did not sell you this.