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1. Re: Problem logging in from iPad2
Ken G. RiceFeb 24, 2012 8:50 AM (in response to XorroDesign)
Here are some quick trouble-shooting steps that might resolve your issue on the iPad2:
- On the iPad2 go to Settings.
- Choose Safari from the Settings list on the left.
- Under Privacy make sure Private Browsing is Off and that Accept Cookies is 'From visisted'.
- Under Security make sure JavaScript is On.
Another trouble-shooting step that works with any website:
From Settings > Safari (as above), under Security, tap Advanced and turn the Debug Console to On. This will show a Debug Console above the browsing window and should just show No Errors, unless there is an error. It will not catch all errors but can still be quite useful.
Ken G. Rice
Quality Engineer
Adobe Systems
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2. Re: Problem logging in from iPad2
XorroDesign Feb 23, 2012 10:55 AM (in response to Ken G. Rice)Hi Ken,
It worked! Thanks for your help.
Kind regards,
Andre
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3. Re: Problem logging in from iPad2
Ken G. RiceFeb 23, 2012 11:09 AM (in response to XorroDesign)
1 person found this helpfulAndre,
Glad to hear that.
Another trouble-shooting step I forgot to mention that works with any website. From Settings > Safari as above under Security click on Advanced and turn the Debug Console to On. This will show a Debug Console above the browsing window and should just show No Errors, unless there is an error. It will not catch all errors but can still be quite useful.
Ken