Quicktime (MOV) is a container format not a codec. Please inform us of the codec used inside of the QT container.
ProRes, DNX, h.264 and DV all fail to import. All these codecs DO work in other apps on this machine.
1) Check your disk permissions on the drive in quesion
2) Repair your disk permissions.
3) Delete ALL PPRO preferences
Which app created the QT Files.
Try opening one of the non-working files in QT7 and export it out to i.e. ProRes AGAIN.. To make sure that the app that created the no-goers is not at fault.
PS ... Does AfterEffects open the QT files or is it PPRO ONLY !
Thank you! Repaired permissions, that didn't hlpe, but then reset the PluginCache by holding down shift and we're in business!
FYI- After Effects was reading the QT's when Premiere could not.
glad it worked out....
Hehe, I did NOT know about holding down shift to reset PI-Cache.... Thanks
Guess we both learned something
I didn't know either and didn't remember where the Prefs were so I did a search and their you go!
I'm having the exact same problem, but none of the above remedies are working. Any other ideas?
I've had the same problem with a load of .jpg files going offline and getting the "We were unable to open the file on disk" issue when trying to link media, permissions checked and preferences reset, but still had the problem.
I have found a way around it, all of the .jpg files where in a folder named "stills", I had the same issue if I tried to import this folder.
Quit Premiere. Create new folder (this folder must have a new name don't make a new folder then trash the old one and name the new folder the same as the old one, this won't work.) I moved the files that are causing problem files in to the new folder and then was able to link/import the media.
This still feels like a permissions issue to me, but its worth a try.