In the lower status bar preflight reports 3 errors and there is a red dot. When I click on the tab to bring up the preflight panel, the panel is blank and doesn't specify the errors. I tried loading other preflight profiles but the panel remains blank.
Haven't had any luck finding an answer to this problem.
Any one else experienced something similar? Solutions?
Thanks Steve! That solved it. I did the manual reset of the two preference files, keeping the old ones as back-up just in case.
It appears to have solved other issues as well, such as file permissions (wasn't able to launch the program by opening indesign files).