2 Replies Latest reply on Mar 4, 2012 12:00 PM by p_locklin

    e-reader problems

    p_locklin

      I just bought books from Barnes & Noble but I get an authorization message I did not get 15 days ago, the last time I bought books. I now get "Document is licensed for a different user account"

        • 1. Re: e-reader problems
          Frustrated in AZ Level 4

          The message comes from the digital rights management portion of ADE, which

          is telling you just what it says.  A different user ID is associated with

          the ebook from B&N than the one you're using in ADE.

           

          I'd suggest going back to B&N and discussing this with them.  Give them

          your correct ADE user ID and see if they can figure out how to download the

          ebook to that account.

           

          ==============

          • 2. Re: e-reader problems
            p_locklin Level 1

            Found a fix.  Just copy book to nook using windows explorer.

            Date: Tue, 28 Feb 2012 08:14:44 -0700

            From: forums@adobe.com

            To: p_locklin@hotmail.com

            Subject: e-reader problems

             

             

             

             

             

             

                  

                       

                       

                       

                Re: e-reader problems

             

             

                created by Frustrated in AZ in Adobe Digital Editions - View the full discussion

             

             

             

            The message comes from the digital rights management portion of ADE, whichis telling you just what it says.  A different user ID is associated withthe ebook from B&N than the one you're using in ADE. I'd suggest going back to B&N and discussing this with them.  Give themyour correct ADE user ID and see if they can figure out how to download theebook to that account. ==============

             

             

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