0 Replies Latest reply: Mar 1, 2012 1:11 PM by jc914 RSS

    LiveCycle not publishing my comments

    jc914 Community Member

      Hi LiveCycle Gurus,

       

      I've been having this problem for the past few days and my IT guy has tried everything to no success.

       

      After I make comments to a document, I click the "Publish Comments" button, the button with a picture of a computer/server and a green check ("green donut") just spins forever! 

       

      Oh, this might help, I am running:

      • Adobe Professional 9.1
      • IE 7

       

      The IT guy un-installed Adobe Pro and re-installed it, cleared out some tracker files, made a few Windows Register changes, and Adobe Pro changes, (Edit >> Preferences)

       

      If you've seen this before or know of a fix, please let me know!  You will be my LiveCycle Hero!

       

      Thanks,

      JC