0 Replies Latest reply on Mar 4, 2012 3:04 PM by way2happy.

    Expired acsm file

    way2happy. Level 1

      Starting Friday, when attempting to download books from my local public library, I started receiving an Overdrive error message stating, "Expired ACSM file. Please refresh the web page you downloaded this title from and try again. (error code 1069)."

       

      I'm using a Samsung Galaxy Tab 7 and have not had a problem like this before.

       

      I've searched the web and have done the following:

       

      1. Double-checked my time zone, time and date on my device;
      2. Uinstalled and reinstalled Overdrive; and
      3. Deactivated and reactived my Adobe ID.

       

      None of these have worked. Any idea what to do? Thanks in advance.