4 Replies Latest reply on Mar 6, 2012 9:20 PM by the_wine_snob

    Optical drive recognition


      I have just purchased a HP pavilion dv6 which has a hp bd rom bc-5541h optical drive. I have also purchased Photoshop elements and premiere elements. When I go to burn a DVD-r, I get a message "No burner detected". What am I missing?

        • 1. Re: Optical drive recognition
          Steve Grisetti Adobe Community Professional

          This is a common problem, especially when your computer comes installed with a program like Nero, which doesn't like to share the DVD burner with other programs.


          You also don't say what operating system you're running or which version of Premiere Elements you've loaded. But, if you're using a 64-bit version of Windows 7, you'll get the best results if you install the 64-bit version of Premiere Elements.


          You may also want to go to the web site for your DVD burner's manuacturer (not the HP web site) and ensure you have the latest firmware and drivers for this device.


          Finally, rather than struggle with this, many people just opt to burn the DVD files to a folder on their hard drive rather than directly to a disc, then use ImgBurn or Nero to burn the VIDEO_TS folder to a DVD disc as needed. There are a number of advantages to doing this, and it takes no more time than burning directly to a disc.

          1 person found this helpful
          • 2. Re: Optical drive recognition
            John T Smith Adobe Community Professional & MVP

            Some of this is for Encore... but the IDEA is the same


            Encore "No Drive" Error http://forums.adobe.com/thread/569230


            Things and Software to AVOID when authoring/burning a DVD


            Start --> http://forums.adobe.com/thread/608660

            #2 has WHY Explained http://forums.adobe.com/thread/607390

            Plus http://forums.adobe.com/thread/562941


            Create an ISO (Encore) or folder on your hard drive (Encore or Premiere Elements) and then use the FREE http://www.imgburn.com/index.php?act=download to write files or folders or ISO to disc (send the author a PayPal donation if you like his program)


            Imgburn will read the ACTUAL disc brand from the disc, which is not always the same as the box label (Memorex is notorious for buying "anything" and putting it inside a Memorex box)


            When you write to disc with Imgburn, use the slowest possible speed setting, so your burner has the best chance to create "good, well formed" laser burn holes... since no DVD player is required to read a burned disc, having a "good" one from a high quality blank will help


            Use Taiyo Yuden single layer or Verbatim Two layer

            Or Falcon Pro for inkjet printable Two layer

            1 person found this helpful
            • 3. Re: Optical drive recognition
              admoss68 Level 1

              Thanks for the prompt replies. I have installed Photoshop elements and premiere elements version 10 on a 64 bit windows 7. Could windows DVD maker demand the use of the DVD drive and be causing the problem? Also I see Cyberlink DVD 10 installed on the laptop. I have not been able to find a firmware update for the DVD BC-5541h. When I choose the locatiion the DVD optical drive is seen by premiere elements when AVCHD is chosen. Nero or roxio are not installed.

              • 4. Re: Optical drive recognition
                the_wine_snob Level 9

                There are many programs, that will load at bootup, that will "hook" the DVD multi-drive/burner. Most of those support packet-writing and will have names like DLA, InCD, and others. John T's links will give you some places to look.


                Good luck,