1 Reply Latest reply on Mar 5, 2012 10:47 AM by Peter Spier

    Newly loaded CS5.5 InDesign drop down menus not functioning

    jenxsmith

      The menu drop downs and tool bar settings do not respond to mouse clicks. The menu items only drop down when I click several options over to the right side of it (and is then only responsive to keyboard commands at that point).

       

      inDesign menu problem.jpg

      This image shows a drop down menu appear when I am clicking on the fill color. It happens for all elements, type, shapes, etc. On the tool bar I can only select the move tool and the direct select tool with keyboard commands.

       

      I have spent a few hours on the phone with tech support and it seemed as though the problem was resolved but when I went into the program after the desktop share session the problem remained. I have uninstalled and reinstalled once and updated both times.