The menu drop downs and tool bar settings do not respond to mouse clicks. The menu items only drop down when I click several options over to the right side of it (and is then only responsive to keyboard commands at that point).
This image shows a drop down menu appear when I am clicking on the fill color. It happens for all elements, type, shapes, etc. On the tool bar I can only select the move tool and the direct select tool with keyboard commands.
I have spent a few hours on the phone with tech support and it seemed as though the problem was resolved but when I went into the program after the desktop share session the problem remained. I have uninstalled and reinstalled once and updated both times.