0 Replies Latest reply on Mar 6, 2012 6:48 PM by Qbert5757

    Help with Sign Document button being grayed out

    Qbert5757

      I am using Abobe X Pro and I am having an issue with the Sign Document button. When I am signing a document sometimes the 'sign document' button is grayed out. I am still able to use the 'place signature' button and once I click the 'place signature' button then the 'sign document' becomes active again and is no longer grayed out. This happens randomly. Most times I am able to use both the sign document and place signature buttons but randomly the 'sign document' button is grayed out. Even when opening the same exact file sometimes the 'sign document' button is grayed out and sometimes it isn't.

       

      What could possibly cause this?