This message relates to the clock settings on your computer. Check the
time, date and time zone settings. Something is off.
That is what overdive support told me but how would something like that be off?
Dunno how yours could be off. Coincidentally, I noticed that my time and
date had changed without any input from me.
Do Time, Date AND Time Zone.
Make sure that the machine's system time, date, and time zone match the time/date/zone when you purchased the PDF or EPUB.
The error message you are getting generally occurs when one or more of your computer's system settings are incorrect. Your computer's clock time, date, and time zone need to be accurate in order for Adobe Digital Editions to work properly. We understand that you have already checked your clock on your computer. Would you please check the date and the timezone to make sure they are also accurate?
I would also recommend running the internet synchronization, which is available in a tab on the Time and Date tool in Windows.
When you download a PDF or EPUB, the Adobe activation records timestamp information from the Adobe activation server. This information is stored inside the book. When you attempt to open the book, this information is compared to your current system information. If your system has an incorrect time/date/time zone, then the activation server disallows the request and you cannot read the book.
One of the following system settings (or a combination of them) causes this error:
- incorrect clock time
- incorrect date
- incorrect time zone
Sanjay M Suman
Adobe System Inc.
yeah I kept getting the same message! I tried resetting my computer's date and time settings, and sure enough, I was able to activate the product afterwards. Still mad that I had to go through all that ****, though (took me several hours to figure it out, it's now 10:30 and I still have to read an ebook for class tomorrow, thanks adobe, wait, did I say thanks? I meant f*ck you adobe!)
Typical reaction? With better, more accurate error messages, we wouldn't
get 'frustrated'. We'd know what to do.
as seek time and date as I acsm area to view
Typical reaction? With better, more accurate error messages, we wouldn't get 'frustrated'. We'd know what to do.
Absolutely. Even better, if the system had been properly designed, most of the issues that give obscure error messages would never have arisen at all
I work for a publishing company that uses ADE, and in my experience, this error message is NOT generated due to a timezone issue. It's sort of unbelievable to me that this is Adobe's official diagnonsis. When our customers get this message, it's almost ALWAYS because they clicked the download link prior to installing Adobe Digital Editions.I confirmed this with an Adobe rep using the help chat as well. It seems to be a pretty fundamental flaw with the program in general, and the Adobe rep told us that there's now way around that. It's also ridiculous, because we end up having to send our customers a new file, and Adobe is essentially charging us twice for the book.
Download the acsm file again and try.