4 Replies Latest reply: Mar 19, 2012 7:37 PM by Seán McCormack RSS

    Backup Issue

    Images of RMNP Community Member
    Images of RMNP Mar 8, 2012 6:20 AM

      I've used Lightroom since the beginning but am having issues with LR4. One of the problems I am facing is that when I backup my LR database that it brings my entire system to a complete hault for over an hour. It seems to do that during the optimize catalog phase. I can't do anything else on my computer as my mouse and everything else freezes until the very slow backup completes. I didn't have this issue with any other version of LR. I first had this problem on my computer after upgrading my LR3. When I encountered this and other problems (mostly related to locking up or working very slow) I started with a fresh hard drive and re-installed windows and LR but still had the same problems.

       

      I'm using Windows Vista 64, 8gb of RAM, 2.83 Ghz, a fast drive with loads of extra space, etc. I do have a large LR database (7gb) but I had that in LR3 as well. Any help you can provide would be greatly appreciated.

        • 1. Re: Backup Issue
          photoseeker2
          photoseeker2 Mar 19, 2012 1:51 PM (in response to Images of RMNP)

          Your problem reminds me of our Backup problem reported on http://feedback.photoshop.com/photoshop_family/topics/unable_to_backup_catalog_in_lightroo m_4

          When Exiting Lightroom 4, try selecting only one, or none, but not both, of the options for:  "Test integrity" and "optimize catalog after backup"

          Selecting both options failed the backup.

          Maybe it is safer or faster to "optimize catalog" using File>Optimize Catalog command within Lightroom 4.0, but NOT during Exit.

          • 2. Re: Backup Issue
            Images of RMNP Community Member
            Images of RMNP Mar 19, 2012 2:16 PM (in response to photoseeker2)

            Thanks for the suggestion. That approach seems to work. I'm looking forward to the first patch that they issue as this version of LR has had a few issues like this. Thanks!

            • 3. Re: Backup Issue
              Images of RMNP Community Member
              Images of RMNP Mar 19, 2012 5:01 PM (in response to Images of RMNP)

              Just a note, when I tried to optimize using File>Optimize Catalog command within Lightroom 4.0 the entire computer completely froze. This is a new hard drive with a fresh install of Windows Vista 64 followed by Lightroom 4 and using my upgraded LR3 catalog. I had this problem originally on another hard drive during the first days of release of LR4 but thought there might be a conflict with other software causing these problems, therefore I bought a new drive and did a fresh install, but to no avail. Any thoughts on what could cause this? I have a very large LR catalog with 70k photos but never had problems with any of the previous versions of LR. Thanks!

              • 4. Re: Backup Issue
                Seán McCormack CommunityMVP
                Seán McCormack Mar 19, 2012 7:37 PM (in response to Images of RMNP)

                If you don't have an extensive Publish Collection set, you could try making a new catalog and importing the current catalog into it. By rights a catalog upgrade should have optimized the catalog anway.