15 Replies Latest reply on Jan 31, 2017 9:43 PM by Lovekesh Garg

    When trying to configure presets for the “create from scanner” option, the following issue occurs:

    buckslayer1 Level 1

      when trying to configure presets for the "create from scanner " option, the following occurs:

      We are unable to scan from the document feeder. Every preset defaults to the flatbed. Inside the preset configuration (any preset), when choosing "Options" for the selected scanner, the user interface section is greyed out. We need the "native scanner interface" dialogue to appear when scanning so that we can select the document feeder, rather than the flatbed. This is using Acrobat X Standard.