The program is not recognizing my camera so I can recordt directly to my computer. I have a Canon HF20 camcorder. any help on this?
Hmm... I was not aware that anything other than Adobe's OnLocation allowed direct recording to a computer
Or, do you mean your Firewire connection is not working to transfer tape based video from camera to computer?
Welcome to the forum.
If you mean recording directly to the computer's HDD, rather than tape, or flash memory, I agree with John T. Adobe OnLocation will do that, with most cameras, but is available only with PrPro, and not PrE.