3 Replies Latest reply on Mar 12, 2012 3:54 PM by the_wine_snob

    Sound issues


      In Organizer, myvideo clips from a ZOOM Q3 HD recorder sound great.  When I import them to a Project page, they sound very garbled. 

        • 1. Re: Sound issues
          Steve Grisetti Adobe Community Professional

          Video from that device isn't well supported in Premiere Elements. But you can try.


          The key is to select project settings as close as possible for that footage. Which settings did you select when you set up your project?


          Also, how fast is the processor in your computer? Many MP4 and hi-def format require a quad core or i7 processor in order to properly edit them.


          Does this camcorder come with any editing software?

          1 person found this helpful
          • 2. Re: Sound issues
            Steve Grisetti Adobe Community Professional

            Here's a discussion worth checking out.



            Shooting video with his audio set to AAC rather than PCM made all the difference, in one case.


            Others have some great suggestions for converting to an editable format.


            (Although, of course, you can always just use the software that came with the camcorder and avoid the hassle!)

            1 person found this helpful
            • 3. Re: Sound issues
              the_wine_snob Level 9

              Welcome to the forum.


              I do not know all models of the Zoom Audio Recorders, but many PrPro users employ them, with few problems, and set the format to PCM/WAV @ 48KHz 16-bit.


              Now, one issue that many encounter is that the separate Audio recorders often use a slightly different crystal clock, and the PCM/WAV files are different, than the Video from the camera. That difference is usually static (does not drift), but one needs to experiment with the files, to find that difference, to correct OOS (Out Of Sync). One Zoom user found that he needed to change the Speed of the Audio file by + 100.4% to get perfect sync for his Panny cameras. Once he found that difference, it has been constant over the years.


              In this day and age, with digital equipment, it would seem that camera mfgrs. and Audio recorder mfgrs. could get things 100% correct, but they do not. Back in the "good old days" of film, one would tether the camera and recorder via a cable, and choose either the camera, or recorder to be the master, then the other device as the slave. Now, without the cable tether, one should have a crystal clock in each device, that is 100% accurate, regardless, but that is not the case.


              Good luck,




              PS - though not mentioned in Steve's linked thread, the Zoom-user, with the 100.4% speed change was Jim Simon, who also replied to that thread.