thanks for replying.... As I had mentioned my computer will not download the uninstaller for either the 32 bit of 64 bit operating system (clearly something in my computer is blocking Adobe).... if I just delete the files from those directories would that work without running the uninstaller?
if I just delete the files from those directories would that work without running the uninstaller?
Click Start, type System Configuration, click System Configuration, click Selective startup, uncheck Load startup items, click Apply, click Services tab, check Hide all Microsoft Services, click Disable all, click Apply, click OK, click Restart.
From this site: http://forums.adobe.com/message/3952360#3952360
Download the installers for the Flash Player for Internet Explorer and Flash Player for other browsers.
Download the uninstaller
Disconnect from the internet.
Run uninstaller and reboot.
Delete the Flash folder in folders C:\Windows\System32\Macromed and C:\Windows\SysWOW64\Macromed.
Run both installers.
Make sure you do the following even if no download is successful.
Click Start, type System Configuration, click System Configuration, click Normal startup, click Apply, click OK, click Restart.
Still no luck... I am able to download the installers but the uninstaller continues to go nowhere. I click on the link to install and it does not even begin to open. I also tried installing from the Adobe main page and was not successful their either
Look at the properties of the installer files and find the type of file they are.
Both files are Application files (.exe). It does have a note saying the file came from another computer so it may be blocked with the option to unblock, but i'm going to assume that's not the issue.
Don't know what to tell you other than you have a problem with your operating system.
The uninstaller can be downloaded from various places:
- http://kb2.adobe.com/cps/142/tn_14266.html (archived versions, containing 22.214.171.124 installer + uninstaller)
If you are unable to download it from any of these, I suspect that your system may be infected with some malware. Have you done a full malware scan recently?