1 Reply Latest reply on Apr 16, 2008 2:09 PM by Oliver Goldman

    Installation problem on MacOSX

    icichristophe
      When I install an AIR app I always have this message
      "Sorry, an error has occurred.
      The application could not be installed because the AIR file is damaged. Try obtaining a new AIR file from the application author"
      I have reinstalled AIR many times without success.
      Any idea ?
        • 1. Re: Installation problem on MacOSX
          Oliver Goldman Adobe Employee
          I wouldn't expect re-installing AIR to address this, since the problem seems to lie with the AIR file itself. If this AIR file was received from someone else, you should ask them for a new copy.

          If you made this AIR file, you should enable installer logging (google to find instructions). The log will give you more detailed information.

          Oliver Goldman | Adobe AIR Engineering