6 Replies Latest reply on Oct 13, 2017 9:38 PM by logantoemas4

    Premiere pro not displaying video

    cjacs987654 Level 1

      I have CS5 premiere pro. I import a avi file, but the properties only refer to audio. Dragging to preview window only shows audio


      Other files work fine


      The file plays fine in other media players, video and audio


      I have started a new project, just to import this file, but same problem


      Anyone any ideas,


      Much appreciated



      Chris Anderson

        • 1. Re: Premiere pro not displaying video
          John T Smith Adobe Community Professional & MVP

          >avi file


          That is almost like saying "I have a loaf of bread" without telling what kind of bread (white, whole wheat, oat... etc)


          Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037

          What is a CODEC... a Primer http://forums.adobe.com/thread/546811

          What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037


          Report back with the codec details of your file, use the programs below... a screen shot works well to SHOW people what you are doing


          For PC http://www.headbands.com/gspot/ or http://mediainfo.sourceforge.net/en

          For Mac http://mediainspector.massanti.com/




          Once you know exactly what it is you are editing, report back with that information... and your project setting, and if there is a red line above the video in the timeline, which indicates a mismatch between video and project


          The easy way to insure that your video and your project match

          See 2nd post for picture of NEW ITEM process http://forums.adobe.com/thread/872666

          • 2. Re: Premiere pro not displaying video
            the_wine_snob Level 9



            That normally happens, when one has a Video CODEC, that PrPro cannot handle, such as DivX, or Xvid, though they are not the only culprits.


            John T. has furnished some useful links, and especially the one to the free utility MediaInfo. Let us know what the Video CODEC is, and that will probably provide the reason.


            A most likely fix will be to convert that AV file to a CODEC, that PrPro can handle.


            Good luck, and please let us know what you find is inside that AVI wrapper.



            • 3. Re: Premiere pro not displaying video
              cjacs987654 Level 1



              Many thanks for your reply


              The output from mediainfo is shown below.


              The file wont drag to the timeline at all. My project settings

              were AVCHD 1920x1080p


              The file was created by a program called 'debut video capture software' by NCH Software, i was wanting a video

              capture of my desktop.


              I didnt provide any screenshots, as there wasnt anything to show really.


              Apart from above, If anyone can recommend an alternative video screen capture program that would produce

              files that PP likes that would be great


              Thanks again Guys,





              ID                                       : 0
              Format                                   : AVC
              Format/Info                              : Advanced Video Codec
              Format profile                           : High@L3.0
              Format settings, CABAC                   : Yes
              Format settings, ReFrames                : 3 frames
              Codec ID                                 : H264
              Duration                                 : 4mn 31s
              Bit rate                                 : 375 Kbps
              Width                                    : 608 pixels
              Height                                   : 344 pixels
              Display aspect ratio                     : 16:9
              Frame rate mode                          : Variable
              Frame rate                               : 30.000 fps
              Color space                              : YUV
              Chroma subsampling                       : 4:2:0
              Bit depth                                : 8 bits
              Scan type                                : Progressive
              Bits/(Pixel*Frame)                       : 0.060
              Stream size                              : 12.1 MiB (72%)
              Writing library                          : x264 core 116 r2066 ddf82cd
              Encoding settings                        : cabac=1 / ref=3 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-4 / threads=8 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=0 / weightp=2 / keyint=250 / keyint_min=25 / scenecut=40 / intra_refresh=0 / rc=crf / mbtree=0 / crf=28.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00

              ID                                       : 1
              Format                                   : MPEG Audio
              Format version                           : Version 1
              Format profile                           : Layer 3
              Mode                                     : Joint stereo
              Mode extension                           : MS Stereo
              Codec ID                                 : 55
              Codec ID/Hint                            : MP3
              Duration                                 : 4mn 30s
              Source duration                          : 4mn 30s
              Bit rate mode                            : Constant
              Bit rate                                 : 128 Kbps
              Channel(s)                               : 2 channels
              Sampling rate                            : 44.1 KHz
              Compression mode                         : Lossy
              Stream size                              : 4.13 MiB (25%)
              Alignment                                : Split accross interleaves
              Interleave, duration                     : 26 ms (0.78 video frame)
              Writing library                          : LAME3.97

              • 4. Re: Premiere pro not displaying video
                John T Smith Adobe Community Professional & MVP

                You say AVI but your pasted information says H264... which will not work


                H.264 NOT inside AVI http://forums.adobe.com/thread/854115

                • 5. Re: Premiere pro not displaying video
                  cjacs987654 Level 1

                  Hi John


                  Thanks again for your help


                  The reason I say it is a avi, is simple the extension, i dont know anything else about  the content. As this video can be redone, i think i will use a different product to capture my video from screen. Will check out the link you sent





                  • 6. Re: Premiere pro not displaying video

                    As far as screen recording goes, try OBS Studio. It is free, no purchases ever. It has no watermark. It has free chroma key. It rocks.