9 Replies Latest reply on Mar 15, 2012 2:42 PM by ryanb7

    How do I get my scanner to scan files in PDF version 1.4 or above? They all scan in 1.3




      Thanks for your help with this question.


      I am scanning documents into PDFs and they are all scanning in version 1.3. What determines the version of the PDF? How can I get them to scan in version 1.4 or above? I have the latest Adobe reader and my scanner is up to date on its drivers. The application that I am uploading the PDF to does not accept version 1.3. I could convert them all but that is creating another step and need my whole office to be scanning in the latest version and they will not want to all update each PDF. What do I need to update to get it to default to the latest version?


      Please help with this problem I need it in the oldest version in order to complete the work required of my with my company.