4 Replies Latest reply: Mar 22, 2013 4:35 AM by haywardcc RSS

    Acrobat-related error message in Word when moving around the ribbon

    c_wiedemeier Community Member

      Win 7 x64

      Acrobat X, all latest updates installed

      Word 2010

      Acrobat/Word add-in is installed

       

      Recently, started getting the error Custom UI Runtime Error in Acrobat PDFMaker Office COM Addin/an error occurred while calling the callback "GetImage"

       

      Error comes up in Word whenever I switch between tabs in the Word Ribbon. Happens even when a new, blank document is open.

       

      Does not affect functionality as far as I can tell, and the error is easily dismissed, but it still pops up whenever I interact with the ribbon.

       

      Ran a repair on both Word and Acrobat, did not help.

       

      Any thoughts?

       

      acrobat error.jpg