1 Reply Latest reply on Mar 19, 2012 1:01 AM by Dave Stromfeld

    .pdf's

    rdecklar

      Why are my .pdf files asking for a document open password? how do I get rid of it to open my .pdf's HELP  HELP

        • 1. Re: .pdf's
          Dave Stromfeld Adobe Employee

          Hi, rdecklar.

          I'm moving this conversation to the Acrobat > Security forum, since it's not related to our CreatePDF service.

          The author of the PDFs placed the open password on the files. You'll need to contact the PDF creator in order to obtain the open password or in order for you to get a new copy of the PDF without the open password.

          Dave