10 Replies Latest reply on May 3, 2012 6:02 PM by bikercrze1@aol.com

    Why does this program have so many issues?.

    bikercrze1@aol.com Level 1

      I don't understand what the issue is with this program now.  I thought after I had the proper settings this would stop.  I have 15 hours of my time invested in my video it is 40 minutes long and now all of the sudden it just stops responding every time I try to do something.  I render it and that alone takes 30 minutes for 52,000 frames every time I open the program.  Why does it make you re-render every time you close and re-open it?  does anyone else have a free 30 minutes to wait for it load up? 

        • 1. Re: Why does this program have so many issues?.
          the_wine_snob Level 9

          If you could look over this ARTICLE, and then furnish the requested info, it might be possible to make recommendations.

           

          In the meantime, see this ARTICLE for setting up PrE to run the best, tune up the system and OS, and even troubleshooting.

           

          Good luck,

           

          Hunt

          • 2. Re: Why does this program have so many issues?.
            VDOSurfer Level 3

            I second Bill's post! You haven't begun to give us the information

            • 3. Re: Why does this program have so many issues?.
              bikercrze1@aol.com Level 1

              Here are a list of my system specs.  I have been away for a month and as soon as I started up Adobe today and started to edit it went right back to not responding. 

              system specs.png

              • 4. Re: Why does this program have so many issues?.
                John T Smith Adobe Community Professional & MVP

                >my video ...and... 5400 rpm

                 

                That would indicate a laptop... which will edit SD (Standard Definition) video... very slowly... but is not good at all for HD (High Definition) video

                 

                What IS your video?

                 

                Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037

                What is a CODEC... a Primer http://forums.adobe.com/thread/546811

                What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037

                .

                Report back with the codec details of your file, use the programs below... a screen shot works well to SHOW people what you are doing

                .

                For PC http://www.headbands.com/gspot/ or http://mediainfo.sourceforge.net/en

                For Mac http://mediainspector.massanti.com/

                .

                http://blogs.adobe.com/premiereprotraining/2011/02/red-yellow-and-green-render-bars.html

                .

                If you have a red line over the timeline after importing a video and before adding any effects... your project is wrong for your video... read above about codecs

                .

                Once you know exactly what it is you are editing, report back with that information... and your project setting, and if there is a red line above the video in the timeline, which indicates a mismatch between video and project

                .

                H.264 will NOT work inside an AVI wrapper http://forums.adobe.com/thread/854115

                .

                Trying to use only ONE Hard Drive for Video Editing

                .

                You are a music conductor, with a baton that you use to point to various parts of the orchestra... this is like Windows pointing to various parts of the hard drive to do Windows housekeeping or to load program segments for various functions

                .

                Now, at the same time and with the same hand... while still using the baton to conduct the orchestra... pick up a bow and play a fiddle... this would be doing something with your video file at the same time as all the other work

                .

                You as a person cannot do both at the same time with the same hand

                .

                A computer is a LITTLE better, in that it can switch from one kind of task to another very quickly... but not quickly enough for EASY video editing

                .

                You need AT LEAST two hard drives (separate drives, never a partition http://forums.adobe.com/thread/650708 for more) with Windows (or Mac OS) and software on your boot drive, and video files on a 2nd drive so the boot drive is not slowed down by trying to do everything

                .

                Partition = Crash http://forums.adobe.com/thread/957286

                .

                I find that the three drives I use work very well for me, for editing AVCHD video... some people use a 4th drive, so video INPUT files are on drive three and all OUTPUT files are on drive four... I only bought a mid-tower case instead of a full tower case (my bad... but had to fit in the space available on my office desk!) so I use the three drives that will fit

                .

                Depending on your exact hardware (motherboard brand & model AND USB2 enclosure brand & model AND external hard drive brand & model) AND the type of video file, you may... or may NOT... be able to use an external USB2 hard drive for SD (Standard Definition) video editing

                .

                Steve Grisetti in the Premiere Elements forum http://forums.adobe.com/thread/856208 and Jim Simon in the Premiere Pro forum http://forums.adobe.com/thread/856433 use USB externals for editing

                .

                A USB3 hard drive connected to a motherboard with USB3 is supposed to be fast enough for video editing (I don't have such, so don't know) but eSata DOES have a fast enough data transfer for video editing... I have not used the eSata Dock below... for reference only, YMMV and all the usual disclaimers

                .

                http://www.amazon.com/Thermaltake-BlacX-eSATA-Docking-Station/dp/B001A4HAFS/ref=cm_cmu_pg_ t

                .

                Some ideas for a Laptop Video Editing PC from past discussions

                http://www.sagernotebook.com/

                http://forums.adobe.com/thread/957472

                http://www.adkvideoediting.com/

                .

                For effective HD video editing, a laptop with the following

                -at least the Intel sandy bridge 2720 or 2820 quad processor

                -and nvidia graphics preferably the 460m, 485m is a bit much

                -1280x900 display with OpenGL 2.0-compatible graphics card

                -and 8 or 16 gig ram and Win7 64bit Pro

                -and 2 internal 7200 HDDs minimum

                • 5. Re: Why does this program have so many issues?.
                  bikercrze1@aol.com Level 1

                  I posted previously and got schooled on Codec and hard drive partitions so I have read hours on end through previous posts about that as well as adding my High Def
                  GoPro footage and feel confident I am ahead of that now. 

                   

                  I am using a brand new top of the line HP desktop, not a laptop my above specifications came right off Best Buy's web site for the HP H8-1214 Model. 

                   

                  My project is in DV standard and I am using video captured directly from the Sony DCR-HC36 Mini-DV.  It does quite well for the most part, however at times it seems to get hung up and that is when it quits.

                   

                  All of my previous work I have used A Toshiba external drive with the same "Not responding" from time to time, my current project I decided to use the HP drive since 1.5 TB should be plenty for an hours worth of SD footage. 

                  • 6. Re: Why does this program have so many issues?.
                    John T Smith Adobe Community Professional & MVP

                    Sorry... I have never heard of a "top of the line desktop" that uses a 5400 rpm drive... as far as I know, video editing requires a 7200 rpm drive... I have no other ideas to offer

                    • 7. Re: Why does this program have so many issues?.
                      bikercrze1@aol.com Level 1

                      Maybe when you get to top of line computers built for multiple projects and super high quality stuff like for hollywood video's?   I understand in theory it accesses the files quicker with the higher RPM but no where have I read about the speed of the hard drive being the reason to cause it to crash.  It is always either a graphics issue, a memory issue, or a driver issue.  I do pretty simple home movies and documentaries which is why I opted to spend lower middle price range and not blow 8 grand on a full on editing setup.  I had heard good things about the system I bought for what I was tyring to do which is entry level stuff. 

                      • 8. Re: Why does this program have so many issues?.
                        bikercrze1@aol.com Level 1

                        I guess what I was looking for was someone who has been up this road before to look at my specs and say this is what you need to make it work.  If you are saying that a 7200 RPM drive will make it a little more reliable then I can work with that.  Would you say an external would be best to work with?

                        • 9. Re: Why does this program have so many issues?.
                          John T Smith Adobe Community Professional & MVP

                          >external would be best

                           

                          Since you have a desktop, the BEST would be a 2nd internal drive, at 7200 rpm, for your projects and video files

                           

                          My 3 hard drives to edit AVCHD are configured as...

                          .

                          1 - 320Gig Boot for Win7 64bit Pro and ALL program installs (2)

                          .

                          2 - 320Gig data for Win7 paging swap file and video project files

                          When I create a project on #2 drive, the various work files follow,

                          so my boot drive is not used for the media cache folders and files

                          .

                          3 - 1Terabyte data for all video files... input & output files (1)

                          .

                          (1) for faster input/output with 4 drives

                          - use drive 3 for all source files

                          - use drive 4 for all output files

                          .

                          (2) only 60Gig used, for Win7 & CS5 MC & MS Office & other smaller programs

                          .

                          Search Microsoft to find out how to redirect your Windows paging swap file

                          http://search.microsoft.com/search.aspx?mkt=en-US&setlang=en-US

                          .

                          I do not use RAID... AVCHD is CPU intensive, not drive intensive like uncompressed, so I have no problems editing without RAID (but, this is for "simple" home videos)

                          .

                          http://www.video2brain.com/en/videos-5353.htm

                          .

                          http://forums.adobe.com/thread/784220?tstart=0

                          .

                          Trying to use only ONE Hard Drive for Video Editing

                          .

                          You are a music conductor, with a baton that you use to point to various parts of the orchestra... this is like Windows pointing to various parts of the hard drive to do Windows housekeeping or to load program segments for various functions

                          .

                          Now, at the same time and with the same hand... while still using the baton to conduct the orchestra... pick up a bow and play a fiddle... this would be doing something with your video file at the same time as all the other work

                          .

                          You as a person cannot do both at the same time with the same hand

                          .

                          A computer is a LITTLE better, in that it can switch from one kind of task to another very quickly... but not quickly enough for EASY video editing

                          .

                          You need AT LEAST two hard drives (separate drives, never a partition http://forums.adobe.com/thread/650708 for more) with Windows (or Mac OS) and software on your boot drive, and video files on a 2nd drive so the boot drive is not slowed down by trying to do everything

                          .

                          Partition = Crash http://forums.adobe.com/thread/957286

                          .

                          I find that the three drives I use work very well for me, for editing AVCHD video... some people use a 4th drive, so video INPUT files are on drive three and all OUTPUT files are on drive four... I only bought a mid-tower case instead of a full tower case (my bad... but had to fit in the space available on my office desk!) so I use the three drives that will fit

                          .

                          Depending on your exact hardware (motherboard brand & model AND USB2 enclosure brand & model AND external hard drive brand & model) AND the type of video file, you may... or may NOT... be able to use an external USB2 hard drive for SD (Standard Definition) video editing

                          .

                          Steve Grisetti in the Premiere Elements forum http://forums.adobe.com/thread/856208 and Jim Simon in the Premiere Pro forum http://forums.adobe.com/thread/856433 use USB externals for editing

                          .

                          A USB3 hard drive connected to a motherboard with USB3 is supposed to be fast enough for video editing (I don't have such, so don't know) but eSata DOES have a fast enough data transfer for video editing... I have not used the eSata Dock below... for reference only, YMMV and all the usual disclaimers

                          .

                          http://www.amazon.com/Thermaltake-BlacX-eSATA-Docking-Station/dp/B001A4HAFS/ref=cm_cmu_pg_ t

                          1 person found this helpful
                          • 10. Re: Why does this program have so many issues?.
                            bikercrze1@aol.com Level 1

                            Thanks for that info I will install in the coming weeks and let everyone know how it turns out.