1 Reply Latest reply on Mar 26, 2012 5:33 AM by jojejo

    Adobe PremCS5.5.0 works but after the update to CS5.5.2 it crashes

    Paul@Fontys

      Adobe PremCS5.5.0 works but after the update to CS5.5.2 it crashes, it starts with loading some modules from Premiere and then disappears from srceen.

       

      When I reload my old image again on the disk, CS5.5.0 works again

       

      Will it help to do first a manual upgrade to CS5.5.1 and then CS5.5.2, or ???

        • 1. Re: Adobe PremCS5.5.0 works but after the update to CS5.5.2 it crashes
          jojejo Level 2

          Hi,

          the problem "it starts with loading some modules from Premiere and then disappears from srceen." can be solved by booting premiere while keeping the SHIFT and ALT key pressed until premiere ist totally loaded. That operation resets premiere. It's important to press the keys immediatly after starting premiere. Best way to do this, select the icon and press enter to start the programm (you can react faster than using double click). And remember to hold the keys during the whole boot process. The reset was successfull when the list of resent projects is empty, and in your case if premiere finaly starts.
          Good luck
          Johannes
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