I'm sure this is in the wrong place, but hopefully someone will be able to help.
How on earth do you complain to Adobe? Most websites have a complaints section or an email address - all i've found with adobe was a link to a PDF that includes an email address for complaint to accounts (which is close to what my complaint is in regards to - sales.) but the email bounces back.
That document was from macromedia and I presume any contact information has now long been moved over to adobe. Only place for contact information is the Contact tab on the website. Not sure if there is a specific sales complaints address. Maybe your local office if you have an enterprise sales complaint.