For InDesign:
1. Check if there are any *.zxp files under
Windows: "C:\ProgramData\Adobe\InDesign\Version 8.0\\Extensions\REMOVED\"
Mac: "/Library/Application Support/Adobe/InDesign/Version 8.0//Extensions/REMOVED/"
Move all of them to
Windows: "C:\ProgramData\Adobe\InDesign\Version 8.0\\Extensions\"
Mac: "/Library/Application Support/Adobe/InDesign/Version 8.0//Extensions/"
2. Backup all files under
Windows: "C:\ProgramData\Adobe\Extension Manager CS6\EM Store\InDesign CS6\"
Mac: "/Library/Application Support/Adobe/Extension Manager CS6/EM Store/InDesign CS6/"
to somewhere else, and remove all of them.
3. Remove all files under
Windows: "C:\ProgramData\Adobe\Extension Manager CS6\Mxi Flag\InDesign CS6\"
Mac: "/Library/Application Support/Adobe/Extension Manager CS6/Mxi Flag/InDesign CS6/"
4. Remove all files under
Windows: "C:\ProgramData\Adobe\Extension Manager CS6\Configuration\"
Mac: "/Library/Application Support/Adobe/Extension Manager CS6/Configuration/"
5. Restart Extension Manager CS6.
For Fireworks:
1. Check if there are any *.zxp files under
Windows: "C:\ProgramData\Adobe\Fireworks CS6\PreInstall\REMOVED\"
Mac: "/Library/Application Support/Adobe/Fireworks CS6/PreInsall/REMOVED/"
Move all of them to
Windows: "C:\ProgramData\Adobe\Fireworks CS6\PreInstall\"
Mac: "/Library/Application Support/Adobe/Fireworks CS6/PreInsall/"
2. Backup all files under
Windows: "C:\ProgramData\Adobe\Extension Manager CS6\EM Store\Fireworks CS6"
Mac: "/Library/Application Support/Adobe/Extension Manager CS6/EM Store/Fireworks CS6/"
to somewhere else, and remove all of them.
3. Remove all files under
Windows: "C:\ProgramData\Adobe\Extension Manager CS6\Mxi Flag\Fireworks CS6"
Mac: "/Library/Application Support/Adobe/Extension Manager CS6/Mxi Flag/Fireworks CS6/"
4. Remove all files under
Windows: "C:\ProgramData\Adobe\Extension Manager CS6\Configuration\"
Mac: "/Library/Application Support/Adobe/Extension Manager CS6/Configuration/"
5. Restart Extension Manager CS6.