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I'm trying to download the new wersion of flash player but when it reaches the installation part it asks me to close Internet Explorer and retry the problem is Internet Explorer os already closed but it continually keeps asking me.
Can anyone please offer any help?
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Have you checked the task manager to make sure it is fully closed? To do so press Control-Alt-Delete then look at the processes tab. You will want to end the iexplore process.
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Moving this discussion to the Installing Flash Player forum.
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Please check to see if you have Skype or some other application running that might be utilitzing Internet Explorer in its user interface