Gary, the message you're getting relates to the installation of Digital
Editions. Let me start at the beginning, so we can check off the boxes as
The nominal sequence for installation is to go to Adobe.com and sign up.
You'll get an Adobe ID and password. Then, you download and install
Digital Editions to your PC, which captures your Adobe ID. Once the
software is installed and runs, then you go after your ebooks. You've said
you have a new Adobe ID, so the first part should be done. I don't see you
telling us that you've installed ADE, but the error message suggests that
When you install Digital Editions, you should get messages that say it
installed properly, and at the end of the process, Digital Editions should
open. You didn't say that you got that far.
Some people have had issues installing Digital Editions on computers
running Windows 7. At least some of those issues relate to the security
settings for Win 7 that are set so that your computer can't
interact/download with outside sites. You haven't told us what operating
system you have, so I don't know if that applies. If you do have Win 7,
try searching the Forum for the details of the Win 7 issues (I have Windows
XP and can't tell you what they are).
Let's start with this and see what's next.
Thanks for your reply, but I think I've fallen victim to not transferring my DRM'd PDF to the ADE authentication method, and that as the old style server is no longer available I've lost the two books I purchased a few years ago. :-(