When upgrading a French webhelp project from RoboHelp 5 to
RoboHelp 7, the topic text is deleted in context-sensitive help
topics. When you click the Help button in the application, the
topic appears, but is blank. When I rechecked the input, the topic
was also blank. The topic appears just fine in both the input and
the output prior to the upgrade of the project.
These topics upgrade just fine in the US English version of
the same webhelp project. Does that mean that the translated French
project must be retranslated from the upgraded US English version
instead of just upgrading it directly? Any ideas would be greatly
You would do well to examine the HTML code behind these
"blank" topics. I recently was assisting someone that upgraded to
RoboHelp 7 and they had some blank topics. Upon closer examination,
there was a substantial amount of text in the topic. Somehow, some
odd coding had caused RoboHelp to insert a closing Body tag. This
rendered the topic blank in the Design view.