0 Replies Latest reply: Mar 22, 2012 2:20 PM by Pete.Green RSS

    FAQ: How do I find my install logs?

    Pete.Green Employee Hosts

      Installation logs are very helpful for us in troubleshooting installation issues, if you're having installation issues, we'll likely ask you to provide the installer log to us.


      To find your installer logs, navigate to the following directories.


      Install Logs

      • For Mac: (one of these two locations)
        • /Library/Logs/Adobe/Installer
        • /Users/<currentUser>/Library/Logs/Adobe/Installers/



      • For Win
        • \Program Files\Common Files\Adobe\Installer