0 Replies Latest reply: Mar 23, 2012 4:22 AM by The Real Mike73 RSS

    Captivate won't play from TOC in IE

    The Real Mike73 Community Member
    The Real Mike73 Mar 23, 2012 4:22 AM

      RH 8, AIR Webhelp output

       

      Hi everyone,

       

      I have some Captivate videos in my project.  When I make an inline link from a topic to the HTML file that is generated by Captivate, which loads the video, everything works fine, but when I add the HTML files to the TOC, I get an empty page in IE (everything works fine in FF).  A look at the source shows a really empty page, with only the following: <HTML></HTML>

       

      So it seems like it's not loading the Captivate-generated HTML file at all.

       

      I have tried adding the Captivate-generated HTML files to the project as baggage files, and I've tried adding  <meta name="generator" content="Adobe RoboHelp 8" /> to the header and importing them, but th results are the same.

       

      Any ideas?

       

      Thanks!

      Mike

       

      EDIT: It turns out you must have Enable Protected Mode selected (Internet Options > Security).  So now the question is: How do I get around this, since it's not the default setting.