ImageRenderer.dll Causing PP CS5.5 to crash.
Metalhead Media UK Mar 23, 2012 5:42 PMI'm working on a project that is starting to make me think maybe it wasnt worth buying PP CS5.5 The most Important project of my life and it keeps crashing. I shall explain more.
Im working with footage taken on a ProHD camera Info below:
Type: QuickTime Movie
File Size: 3.5 GB
Image Size: 1920 x 1080
Frame Rate: 25.00
Source Audio Format: 48000 Hz - 16 bit - Stereo
Project Audio Format: 48000 Hz - 32 bit floating point - Stereo
Total Duration: 00:13:53:19
Average Data Rate: 4.2 MB / second
Pixel Aspect Ratio: 1.0
QuickTime Details:
Movie contains 1 video track(s), 1 audio track(s) and 1 timecode track(s).
Video:
There are 20844 frames with a duration of 1/25th.
Video track 1:
Duration is 0:13:53:19
Average frame rate is 25.00 fps
Video track 1 contains 1 type(s) of video data:
Video data block #1:
Frame Size = 1920 x 1080
Compressor = XDCAM EX 1080i50 (35 Mb/s VBR)
Quality = Normal (3.00)
Temporal = Normal (3.00)
Audio:
Audio track 1 contains 1 type(s) of audio data:
Audio data block #1:
Format = 16 bit - Stereo
Rate = 48000 Hz
Compressor = 16-bit Big EndianC
Timecode:
Timecode track 1 contains 1 type(s) of data:
Timecode data block #1:
Start Time = 09:37:17:07
Reel name =
When playing back this footage on VLC it works fine and there are no obvious errors or anything strange going on. Playing back in PP was fine when I started the project however once I had aligned 3 cameras, nested them and made a new sequence, dragged the nest across so I could use MultiCam I got my first crash; So I decided to restart the project and just import the one video file which you see above. I cannot play back this file without PP crashing. It crashes generally around the same time code each time. Crash details below:
Faulting application name: Adobe Premiere Pro.exe, version: 5.5.2.0, time stamp: 0x4e960e56
Faulting module name: ImageRenderer.dll, version: 5.5.2.0, time stamp: 0x4e95f50d
Exception code: 0xc0000005
Fault offset: 0x000000000014c59d
Faulting process id: 0x1918
Faulting application start time: 0x01cd094fe9a5fad9
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CS5.5\Adobe Premiere Pro.exe
Faulting module path: C:\Program Files\Adobe\Adobe Premiere Pro CS5.5\ImageRenderer.dll
Report Id: 38e19277-7545-11e1-8746-bcaec52105c2
Fault bucket 48268580, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Adobe Premiere Pro.exe
P2: 5.5.2.0
P3: 4e960e56
P4: ImageRenderer.dll
P5: 5.5.2.0
P6: 4e95f50d
P7: c0000005
P8: 000000000014c59d
P9:
P10:
Now, I have other footage shot with the same camera, same memory card in the same location and this footage works fine in PP.
I cannot even scrub through the video slowlty as this also causes a crash. The only way I have found to solve the issue is to cut out the video at that time stamp and the video seems to play past the affected part. This obviously will not do as my entire project will have to be shot again and considering the fact that the people I was shooting will probably never return to the Uk means I cannot re shoot the video.
There is nothing wrong with the footage. So if anyone knows how tofix this or if you need more information pease let me know
PC Specs:
ACPI X64
Processor: Intel(R) Core(TM) i7 960 @ 3.20GHz 3.60GHz (Watercooled)
RAM: Corsair i7 DDR3 2GB PC12800 1600MHz (x3 or 6GB)
HDD: Samsung 1TB 32MB Spinpoint F3 HD103SJ ATA
GPU: Nvidia GeForce GTX 580 (Watercooled)
Motherboard: ASUS P6X58D-E X58 DDR3 LGA1366
Audio Nvidia HD