I have an iPad 2. I have to use Overdrive in order to get books from the local library. Unfortunately, it is flaky and freezes at the end of some chapters. The only fix I have found is to delete it, reinstall and redownload my books. Today, I got this message. I am very frustrated by this product. What do I have to do now?
This particular problem has been discussed a lot in the Forum lately. From
what I've read, it appears to be an Overdrive problem that forces Adobe
Digital Editions to be re-authorized over and over. It also appears that
Overdrive doesn't think this is a problem.... Talk to your library's
technical support group and let them know that the software they're using
doesn't work properly. At least you can have the satisfaction of having
told (off) someone that should care!
You need to contact Adobe's help website and get them to reset your
activation counter. They may resist - not all of the help techs understand
that this is their job - they tend to tell you that you have to pay a fee
to get help with your FREE program. Be persistent if they resist!
Then, I'd suggest trying another way to get the ebooks onto your iPad. If
your computer has Digital Editions installed, download the ebooks from the
library to it, and then use iTunes to transfer them to your iPad. That's
worked for others....
Hope this helps!