1 Reply Latest reply on Mar 28, 2012 11:55 PM by MrLiveCycle

    PaperCaptureSvc not working in Cluster env.

    MrLiveCycle

      Hi !

       

      The config: ADEP 10 SP1, Windows 2008 R2 (SP1) x64, Jboss 5.1 , MSSQL 2008

       

      We built a cluster and when we are trying to simply OCR a TIF document using adminui,

      the returned error message is always :

       

      I started a single node and the message is the same.

      2012-03-27 10:35:15,129 INFO  [com.adobe.service.ProcessResource] (http-0.0.0.0-8080-2) ALC-BMC-001-505: Service PaperCaptureSvc: Starting native process with command line "F:\\Adobe\\ADLC\\jboss\\server\\aep_sqlserver_cl\\svcnative\\PaperCaptureSvc\\PaperCaptu reService.exe" 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   -AppServer jboss

      2012-03-27 10:35:15,779 INFO  [com.adobe.service.ProcessResource] (RequestProcessor-4) ALC-BMC-001-508: Service PaperCaptureSvc: Native process PID = 3728

      2012-03-27 10:35:19,209 INFO  [com.adobe.pdfg.BMCCaller] (http-0.0.0.0-8080-2) ALC-PDG-001-028-st14024-ad01.en09.pdf: Job Completion Status: Failed

      2012-03-27 10:35:19,210 INFO  [com.adobe.pdfg.BMCCaller] (http-0.0.0.0-8080-2) ALC-PDG-001-025-st14024-ad01.en09.pdf: Time Job Completed: 27/03/12 10:35 for job = e1f955-54c6c9-90e11e-ebf705-32c91c-2ba4d8

      2012-03-27 10:35:19,210 INFO  [com.adobe.pdfg.BMCCaller] (http-0.0.0.0-8080-2) ALC-PDG-001-026-st14024-ad01.en09.pdf: Time of Job Execution: 4,166 ms for job = e1f955-54c6c9-90e11e-ebf705-32c91c-2ba4d8

      2012-03-27 10:35:19,220 ERROR [com.adobe.pdfg.GeneratePDFImpl] (http-0.0.0.0-8080-2) ALC-PDG-001-000-ALC-PDG-011-026-Error occurred while performing OCR operation on the document.

      2012-03-27 10:35:19,221 ERROR [com.adobe.pdfg.GeneratePDFImpl] (http-0.0.0.0-8080-2) ALC-PDG-001-000-ALC-PDG-011-026-Error occurred while performing OCR operation on the document.

      2012-03-27 10:35:19,221 INFO  [com.adobe.pdfg.GeneratePDFImpl] (http-0.0.0.0-8080-2) ALC-PDG-001-000-Conversion failed : ALC-PDG-011-026-Error occurred while performing OCR operation on the document.

      2012-03-27 10:35:19,223 INFO  [com.adobe.pdfg.GeneratePDFImpl] (http-0.0.0.0-8080-2) ALC-PDG-001-000-Trying to find a fallback route if available

      2012-03-27 10:35:19,223 INFO  [com.adobe.pdfg.GeneratePDFImpl] (http-0.0.0.0-8080-2) ALC-PDG-001-000-Couldn't obtain fallback filetype setting. Cannot try fallback route

      2012-03-27 10:35:19,224 ERROR [com.adobe.aes.web.create.CreatePDFAct] (http-0.0.0.0-8080-2) ALC-PDG-001-000-Invocation error.

      ALC-DSC-003-000: com.adobe.idp.dsc.DSCInvocationException: Invocation error.

          at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.jav a:152)

          at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor. java:140)

          at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)

          at com.adobe.idp.dsc.interceptor.impl.DocumentPassivationInterceptor.intercept(DocumentPassi vationInterceptor.java:53)

          at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)

          at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(Transa ctionInterceptor.java:74)

          at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doBMT(EjbTran sactionBMTAdapterBean.java:197)

          at sun.reflect.GeneratedMethodAccessor670.invoke(Unknown Source)

          at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

          at java.lang.reflect.Method.invoke(Method.java:597)

          at org.jboss.invocation.Invocation.performCall(Invocation.java:386)

          at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionConta iner.java:233)

          at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionI nterceptor.java:156)

          at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:63)

          at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:121)

          at org.jboss.ejb.plugins.AbstractTxInterceptorBMT.invokeNext(AbstractTxInterceptorBMT.java:1 73)

          at org.jboss.ejb.plugins.TxInterceptorBMT.invoke(TxInterceptorBMT.java:77)

          at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstance Interceptor.java:173)

          at org.jboss.ejb.plugins.SecurityInterceptor.process(SecurityInterceptor.java:228)

          at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:211)

          at org.jboss.ejb.plugins.security.PreSecurityInterceptor.process(PreSecurityInterceptor.java :97)

          at org.jboss.ejb.plugins.security.PreSecurityInterceptor.invoke(PreSecurityInterceptor.java: 81)

          at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:205)

          at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor. java:138)

          at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:650)

          at org.jboss.ejb.Container.invoke(Container.java:1092)

          at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:436)

          at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:103)

          at $Proxy272.doBMT(Unknown Source)

          at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvi der.java:95)

          at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.intercept(TransactionInt erceptor.java:72)

          at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)

          at com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.intercept(InvocationStra tegyInterceptor.java:55)

          at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)

          at com.adobe.idp.dsc.interceptor.impl.InvalidStateInterceptor.intercept(InvalidStateIntercep tor.java:37)

          at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)

          at com.adobe.idp.dsc.interceptor.impl.AuthorizationInterceptor.intercept(AuthorizationInterc eptor.java:188)

          at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)

          at com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterceptor.java:48)

          at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)

          at com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineImpl.java:121)

          at com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:131)

          at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.routeMessage(AbstractMessage Receiver.java:93)

          at com.adobe.idp.dsc.provider.impl.vm.VMMessageDispatcher.doSend(VMMessageDispatcher.java:22 5)

          at com.adobe.idp.dsc.provider.impl.base.AbstractMessageDispatcher.send(AbstractMessageDispat cher.java:66)

          at com.adobe.idp.dsc.clientsdk.ServiceClient.invoke(ServiceClient.java:208)

          at com.adobe.aes.web.create.CreatePDFAct.createPDF(CreatePDFAct.java:421)

          at com.adobe.aes.web.create.CreatePDFAct.createPDF2(CreatePDFAct.java:440)

          at com.adobe.aes.web.create.CreatePDFAct.execute(CreatePDFAct.java:189)

          at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:431)

          at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236)

          at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)

          at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432)

          at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)

          at com.adobe.aes.web.AesActionServlet.service(AesActionServlet.java:66)

          at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

          at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:290)

          at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

          at com.adobe.idp.um.auth.filter.AuthenticationFilter.doFilter(AuthenticationFilter.java:154)

          at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:235)

          at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

          at com.adobe.idp.um.auth.filter.CSRFFilter.doFilter(CSRFFilter.java:86)

          at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:235)

          at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

          at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)

          at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:235)

          at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

          at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:235)

          at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)

          at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.ja va:183)

          at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:433)

          at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:95)

          at org.jboss.web.tomcat.security.SecurityContextEstablishmentValve.process(SecurityContextEs tablishmentValve.java:126)

          at org.jboss.web.tomcat.security.SecurityContextEstablishmentValve.invoke(SecurityContextEst ablishmentValve.java:70)

          at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

          at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)

          at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java: 158)

          at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)

          at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:330)

          at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:829)

          at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.ja va:598)

          at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:451)

          at java.lang.Thread.run(Thread.java:662)

      Caused by: ALC-PDG-11026-000: com.adobe.livecycle.generatepdf.client.ConversionException: ALC-PDG-011-026-Error occurred while performing OCR operation on the document.

          at com.adobe.pdfg.PaperCaptureCaller.createPDF(PaperCaptureCaller.java:177)

          at com.adobe.pdfg.GeneratePDFImpl.createPDFInternal(GeneratePDFImpl.java:428)

          at com.adobe.pdfg.GeneratePDFImpl.createPDFInternal(GeneratePDFImpl.java:445)

          at com.adobe.pdfg.GeneratePDFImpl.createPDFCommon(GeneratePDFImpl.java:291)

          at com.adobe.pdfg.GeneratePDFImpl.createPDF(GeneratePDFImpl.java:235)

          at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

          at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

          at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

          at java.lang.reflect.Method.invoke(Method.java:597)

          at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.jav a:118)

          ... 82 more

       

       

      Do you know if the classic install procedure (standalone flavor) is registering or doing something more with the OCR libs ?

       

      Any idea ?

       

      Thx,

      Mr Livecycle.