Quit InDesign (force quit, if necessary).
Move the following folder to the desktop:Mac OS: [Startup Disk]/Library/Applications Support/Adobe/SING/Mark II/Datastore
Note: This is in the Library folder on the root of your startup disk. There is a similar path in your user folder, but that is not the path you need to work in.
Windows 7/Vista: C:\ProgramData\Adobe\SING\Mark II\Datastore
Windows XP: C:\Documents and Settings\All Users\Application Data\Adobe\SING\Mark II\Datastore
Attempt to reproduce the problem.
Thanks. That seems to have done the trick. Was this basically the recovery files that other discussions had talked about? I only use the PC at work... Mac at home so PCs are a mystery to me.
No, it is not a recovery file however in some cases, this is caused by corrupt data related to the Smart INdependent Glyphlets (SING) component, which handles use of single glyph font files used to represent custom glyph needs to extend standard font glyph sets. This is primarily used in Chinese, Japanese, and Korean (CJK) documents.
Ok then......... thanks!