1 Reply Latest reply: Apr 5, 2012 12:27 PM by GabeTJC RSS

    Acrobat and Reader 8.  When trying to print, the memory could not be "read".

    GabeTJC

      A user (without local admin rights) does a batch job from Microstation and exports all of his drawings to pdf.  They open just fine in Acrobat 8 and Reader 8.  When he clicks on the print button, he gets the below error.  When I log in with local admin rights, I can print those exact pdfs just fine.  Below is the error message/event log entry.   Any help would be greatly appreciated.   He's running Windows XP SP3.

       

      Event Type:        Information

      Event Source:    Application Popup

      Event Category:                None

      Event ID:              26

      Date:                     3/27/2012

      Time:                     5:27:46 PM

      User:                     N/A

      Computer:          ************

      Description:

      Application popup: 2012-03-27 C6-01.pdf - Adobe Acrobat Professional: Acrobat.exe - Application Error : The instruction at "0x0436959a" referenced memory at "0x00000d28". The memory could not be "read".

       

      Click on OK to terminate the program

      Click on CANCEL to debug the program