A user (without local admin rights) does a batch job from Microstation and exports all of his drawings to pdf. They open just fine in Acrobat 8 and Reader 8. When he clicks on the print button, he gets the below error. When I log in with local admin rights, I can print those exact pdfs just fine. Below is the error message/event log entry. Any help would be greatly appreciated. He's running Windows XP SP3.
Event Type: Information
Event Source: Application Popup
Event Category: None
Event ID: 26
Time: 5:27:46 PM
Application popup: 2012-03-27 C6-01.pdf - Adobe Acrobat Professional: Acrobat.exe - Application Error : The instruction at "0x0436959a" referenced memory at "0x00000d28". The memory could not be "read".
Click on OK to terminate the program
Click on CANCEL to debug the program
We tested with another non-admin account and Acrobat worked fine. Therefore the problem was within the user's profile. We just backed up his data, deleted his old profile and had him log back in. This created his new profile. Acrobat worked just fine.