2 Replies Latest reply on Mar 30, 2012 10:24 PM by CarmenAE

    I can't log in my Adobe account from my android tablet

    CarmenAE

      Hi everyone,

       

      Today I got my Adobe ID in order to be able to use Adobe Digital Editions to read a recently purchased ebook. It works perfectly fine on my laptop but when I try to open the ebook on my android tablet, Im required to log in on my Adobe account, which I'm unable to do and  the message "Failure to authorize the device" keeps popping up.

       

      What can I do?

       

      Thanks.

        • 1. Re: I can't log in my Adobe account from my android tablet
          Frustrated in AZ Level 4

          Android tablets generally are not supported by ADE.  So, 'drag and drop' -

          the usual way to transfer ebooks - doesn't work.

           

          Let me assume that you registered with Adobe and THEN downloaded and

          installed ADE on your computer.  If that's correct, then

          I'd suggest an alternative approach:

           

          Download your ebooks to your computer.  ADE will handle this just fine.

          Then, shut down ADE.

           

          Attach your Android device to your computer and use your computer utility

          software to transfer the ebooks you downloaded to the Android device.

          Then, detach your Android device.

           

          Open your Android device and manipulate the transferred ebooks with the

          device's ereading capabilities.

           

          Hope this helps!

          =================

          1 person found this helpful
          • 2. Re: I can't log in my Adobe account from my android tablet
            CarmenAE Level 1

            Thank you so much for your reply!

             

            However, the problem was indeed a silly one: the date and time settings for both my laptop and tablet were different! Once I modified these setting in my tablet, I could perfectly log in on my ADE account and open the book using aldiko.