0 Replies Latest reply on Mar 29, 2012 11:43 AM by ericgraig

    Acrobat X Pro crashes when signing a document

    ericgraig Level 1

      Acrobat crashes on any attempt to sign a document.  Error is as follows:


      Problem signature:

        Problem Event Name:          APPCRASH

        Application Name:          Acrobat.exe

        Application Version:

        Application Timestamp:          4ded1a14

        Fault Module Name:          AcroForm.api

        Fault Module Version:

        Fault Module Timestamp:          4ded283d

        Exception Code:          c0000005

        Exception Offset:          000dc6ad

        OS Version:          6.1.7601.

        Locale ID:          1033

        Additional Information 1:          0a9e

        Additional Information 2:          0a9e372d3b4ad19135b953a78882e789

        Additional Information 3:          0a9e

        Additional Information 4:          0a9e372d3b4ad19135b953a78882e789



      Tried updating to current version and Acrobat crashed completely.  Restored to 10.0.1.