4 Replies Latest reply on Mar 29, 2012 11:20 PM by Sunil_Bhaskaran

installing flashplayer 11.2 on mac

S1U2N3 Mar 29, 2012 1:17 PM

Sheesh. Getting here has been difficult. I am trying to install FlashPlayer11.2 on my mac (osx 10.8)

I get download, which tells me I must read and agree to terms of use. I download PDF terms of service/use.

I read. I find NO PLACE to accept terms of use/service. I get no INSTALL button in the installation dialog box.

All I can do over and over is QUIT.

HELP

1. Re: installing flashplayer 11.2 on mac

Stephen Pohl Mar 29, 2012 2:14 PM (in response to S1U2N3)

Have you tried checking the checkbox next to the link to the license agreement? Does the install button become active?
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2. Re: installing flashplayer 11.2 on mac

S1U2N3 Mar 29, 2012 2:43 PM (in response to Stephen Pohl)

There is no check box next to the link to the agreement. There is an inactive INSTALL button and a QUIT button, that is it.

I just ran through this whole thing again. I came up with another page winfile - download, accept and install flashplayer.
It came up in freaking text - I try to reformat to PDF, it tells me it is unable to do so. I have adobe reader and it works fine - until now.
this is nuts. it's been going on for 3 weeks - no download, no matter how I go at it. It's like it acts corrupted.
argh.
thanks for your response. i may have to go to pay for help..... :-(
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3. Re: installing flashplayer 11.2 on mac

Stephen Pohl Mar 29, 2012 2:49 PM (in response to S1U2N3)

Hi,

Could you please attach a screen shot of your installer window that shows the inactive INSTALL button?

Thanks!
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4. Re: installing flashplayer 11.2 on mac

Sunil_Bhaskaran Mar 29, 2012 11:20 PM (in response to S1U2N3)

Hi,

Could you please see the 5th step in the following link: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html#Flash_P layer_for_Safari
We have highlighted the check box.

Thanks,
Sunil
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