I've just deployed the first wave of our documentation from Robohtml 9.0.2. Most people are fine with it, but one person is getting the following error when he tries to view it (the path has been trimmed down).
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB7.3; chromeframe/18.0.1025.142; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; InfoPath.3; MS-RTC LM 8; .NET4.0C; .NET4.0E; AskTbARS/126.96.36.19907)
Timestamp: Thu, 29 Mar 2012 18:35:38 UTC
Message: 'Node' is undefined
The offending line in whfhost.js is
if ( gbNav7 || gbAIR ||gbSafari)
Node.prototype.swapNode = function( a_Node )
var nextSibling = this.nextSibling;
var parentNode = this.parentNode;
a_Node.parentNode.insertBefore( this, a_Node );
parentNode.insertBefore( a_Node, nextSibling );
document.captureEvents( Event.MOUSEMOVE | Event.MOUSEDOWN | Event.MOUSEUP | Event.CLICK );
Can anyone suggest what the problem could be? I found William's entry on this, http://www.wvanweelden.eu/robohelp/webhelp_output_files/whfhost, but I couldn't figure out the issue from that.
My guess is that it's ChromeFrame in IE that is the fault. (As far as I can make out from the browser string...) Try the following posts:
Does this solve your problem?
I can see that this causes similar problems.
I've passed on the feedback, but I won't know if it works until after the weekend now.
Thanks, and I'll hopefulyl reply again next week.
This worked (sort of). The user in question got it working once he unintalled ALL google add-ons from his browser. I don't know if this was a case of chrome being the issue, but it requiring a reboot, or if something else was cuasing the problem.
Either way, sorted