4 Replies Latest reply on Apr 3, 2012 2:39 AM by Anjaneai Srivastava

    Anyone else had problems downloading RH9 trial version?

    RMarkhamStL

      I have unsuccessfully tried to download the RoboHelp 9 trial version using various browsers (IE, Firefox, Safari) on both my work and personal laptops.  Received the following error message when trying to download the trial this morning using Safari.  Has anyone else had problems downloading the trial version?  I just ran across download information on Adobe's website this morning stating that popups, firewalls, 3rd party security, etc. must be disabled before downloading.  Is this the problem or is there an issue at Adobe's end??

       

      I haven't used RoboHelp in many years and need to get the trial installed asap in order to compare against Flare 8.

       

      Thank you.

       

      Ruth Markham

      DownloadErrorMsg.PNG