6 Replies Latest reply on Apr 2, 2012 4:38 PM by Peter Spier

    InDesign CS5 is crashing and will not let me accomplish anything

    Karen@SCSBC

      Although I haven’t done anything different from usual, in the last two weeks Indesign CS5 has been crashing. Now, since Friday it will not let me do any work at all. As soon as I start to work, this message pops up and the program closes:

       

      "Adobe InDesign CS5 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

       

      My operating system is Windows 7, 64-bit. So far my tech support has run spyware, malware, reinstalled, updated, but nothing works. Even my older files that were previously fine are crashing.

       

      I hope you can help me figure out how to solve this problem. I'm at a standstill.