Meantime, if you've got a problem with Adobe's product or support, you should contact Adobe -- by clicking the Contact Adobe button at the bottom of any page on this web site.
We are an extremely friendly group of peers and fellow users who offer all the help we can at no charge whatsoever. So if you need to vent, there's no point in venting here.
With the PrPro (and Photoshop) suites, Bridge is usually set to load, upon bootup. Just cancel that, in MSCONFIG, or with Task Manager, and then install.
That fixed the problem, thanks
I was concerned that Adobe was unable to tell me this in chat
and their phone support required payment in advance for support of a product
I had only bought the day before